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Here you’ll find step-by-step instructions for you or your team to redeem your Training Credits for Atlassian University courses and exam fees (vouchers).

Before we get started…

Are you a Training Credit account owner?
Check out the Training Credit Account Administration page >

Not sure what Training Credits are or how to purchase them?
Learn about Training Credits here >

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Ready? Let’s dig in!

Training credits can be used for on-demand and live instructor-led team training – either virtual or on-site – as well as certification exam vouchers.

NOTE: In order to redeem your Training Credits, you will need the unique code provided by your Training Credits account owner.

How to redeem credits for an on-demand course

Here’s how you can find an on-demand course and redeem your Training Credits at the point of purchase.

NOTE: The person purchasing on-demand training will be enrolled in the course. On-demand courses cannot be assigned to another individual.

Choosing a course that offers on-demand training

  1. Log in to university.atlassian.com.

  2. Browse for the training you want to purchase:

  • If you know the title of the course, you may use the search field on the upper right of the page:

3. Click on a course that interests you. If that course offers on-demand training, you’ll see the Enroll $39 button at the top.

4. Click on the Enroll $39 button:

   5. Select Purchase

   6. Enter in your the redemption code provided by your Training Credit account owner.

   7. Fill in the rest of the details to complete the purchase.

Congratulations! You have successfully enrolled in on-demand training.

Note: If Training Credit redemptions require account owner approval, the redemption won’t be completed until the account owner approves the request. Once the redemption is approved, you’ll receive a notification email.


How to redeem credits for live team training (virtual) or team training (on-site) courses

Here’s how you can find a live team training course and redeem your Training Credits at the point of purchase.

Choose a course that offers live team training

  1. Log in to university.atlassian.com
  2. Browse for the training you want to purchase:
  • If you know the title of the course, you may use the search field on the upper right of the page:

3. Click on a course that interests you. If that course offers team training, you’ll see the Enroll your team button at the top.

4. Click the Enroll your team button and select which kind of team training you want to purchase: virtual or on-site.

   5. Select Purchase.

   6. Enter the redemption code provided by your Training Credit account owner.

   7. Fill in the rest of the required fields to complete the purchase.

8. Once you have purchased the team training, you can request to schedule your team training through the support portal. Use the following options in the example below:

How to use your training credits to pay a certification exam fee

If you or your team member is ready to take an exam to earn an Atlassian certification, you can use training credits to pay the exam fee. This is referred to as a ‘Certification voucher’ – a code you use to schedule the exam from the Atlassian certification portal.

  1. Visit the Certification voucher purchase page. Make sure you’re logged in. You can always return to the certification voucher purchase page by typing ‘Certification voucher’ in the site search.

  2. Scroll down the page and select purchase.

   3. Enter the redemption code provided by your Training Credit account owner.

   4. Fill in the rest of the required fields to complete the purchase.

Note: If Training Credit redemptions require account owner approval, the redemption will not be completed until the account owner approves the request. Once the redemption is approved, you will receive a notification email.

5. After you finish completing the purchase form, you will receive a separate email with the certification voucher code. Use that code to schedule the exam from the Atlassian certification portal.

Training Credits FAQ

What are Training Credits and how do I purchase them?

Learn about Training Credits here >

How do I administer training credits to my team? I want to approve/deny redemptions or see usage history in my Training Credit account.

Check out the Training Credit Account Administration page >

How do I get updated when a new course is available from Atlassian University?

Each new course is sent as an announcement notification in the platform and highlighted in our monthly newsletter.

Make sure you’re subscribed to the newsletter here. You can also check the New & Refreshed courses topic anytime for the latest releases. Press ‘+Follow’ to get notified in-platform about New & Refreshed courses.