Follow this path to build your IT Service Management knowledge and earn an Atlassian certification

This learning path is designed for anyone looking to understand the principles and practices that drive IT Service Management (ITSM).

By the end of this learning path, you will be able to:

  • understand and apply core IT service management concepts and principles
  • configure and use Jira Service Management, and other tools, to implement the ITSM process

Once you’ve completed the courses, validate your knowledge with an official certification from Atlassian.

Some of the courses in this learning path cannot currently be purchased. Please stand by while we build an exciting new learning experience. If you’d like more information, please refer to our landing page outlining the change and temporary purchase freeze.