Reduce project complexity through well-crafted automation at your organization. This instructor-led course will have your team creating efficient automation rules – unlocking the power of Jira automation to optimize your organization’s processes. They’ll gain a solid foundational understanding of the...
Unlock the full power of Jira Service Management using Assets. You’ll learn how to track company assets more easily and enhance service requests, incident reports, and other Jira Service Management tickets.
This page will guide you through all the details to successfully earn your Jira Software Essentials certification.
Learn about our On Demand and Team (Virtual and Onsite) Training, Public Classes, and our Training for Jira marketplace app. Whether it’s in a classroom, over a videoconference, or inside Atlassian software, each training method offers a unique way to...
Explore the most advanced administration tasks and configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements. This course is structured around a business case study and will provide you with applicable, real-world skills you...
Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.
The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...
Learn advanced workflow features and commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows.
Learn core practices, terminology, and challenges around ITSM, plus how to asses the IT maturity of your organization. This course is designed for anyone, from any team, interested learning more about ITSM and the Atlassian ITSM solution.
Start learning Jira Software the right way with these best practices! You’ll get tips that Jira Software experts use, including how to become more efficient and customize Jira Software to your personal preferences.
Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.
Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
In just 30 minutes, you'll understand key Jira Work Management terms and start using features to collaborate and manage projects for your team. You’ll learn foundational concepts like issues, projects, and boards. Plus, you’ll learn how to start organizing and...
Learn how to schedule, and prepare for, your Atlassian Certification exam—whether it be online or in person at a testing facility.
This self-paced course takes advanced search to the next level - helping you write complex functions, keywords, and operators. You’ll explore a wide range of customizable queries, plus how to search with text-based fields and dates.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira Software, formerly known as Advanced Roadmaps. Use the auto-scheduler to make recommendations based on your team’s work, capacity, and timelines, and easily...
Learn Confluence Data Center basics and advance collaboration, productivity, and knowledge management. Organize pages so they’re easy to find later and use macros to make beautiful, functional content.
Ready for the next step up from quick search and basic search? This free self-paced course from Atlassian University will get you started with the most flexible and powerful way to search in Jira Software.
