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Asset Management Essentials in Jira Service Management Live Team Training

Streamline your workflow

An expert instructor will teach your team how to effectively manage your organization’s enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities.

Your team will learn how to work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports. They’ll also learn to configure Assets automation and integrate with external systems to import data into Assets.

This course is designed for Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Before taking this course, we suggest your team have familiarity with Jira Service Management and Jira Automation.

After taking this course, your team will be able to:

  • Navigate the Assets interface and object schemas

  • Describe Assets roles and permissions

  • View and edit object types, objects, and attributes

  • Search for Assets objects using various methods, including Assets Query Language (AQL) queries


Designed to accelerate your team’s performance
Bring 15 team members team up-to-speed at once with Team Training.
Expert live instructor
We coordinate and match you with an Atlassian Authorized Training Partner.
Flexible location
Learn either on-site at your office or through a virtual live online class.
Hands-on practice
Each team member gets a safe, hands-on sandbox environment.
For your team only
Ask organization-specific questions and train in a social environment.

Lessons include

  • Course overview

  • Assets overview

  • Assets basics

  • Creating object types and attributes

  • Connecting object types

  • Searching and basic AQL

  • Importing data

  • Assets automation

  • Reporting in Assets

Questions about team training

How does my team training get scheduled?
Once you purchase a team training course, our delivery team will match your preferred date and time with an Atlassian Authorized Training Partner instructor.

How many attendees are in a class?
All team training has a limit of 15 attendees.

How much does team training cost?
Team training on-site: $7,500. Team training virtual: $3,000.

What if I need to cancel?
You can cancel or reschedule up to 3 business days before the class start date. See our refund policy here.

What payment do you accept?
Most major credit cards, bank transfer, and Atlassian Learning Training Credits (which have a 20% bulk purchase discount).

How can I get more details about how Atlassian Learning delivers team training?
Learn more about team training here (scroll to the Team Training section) →