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  • How we deliver training

    Learn about our On Demand and Team (Virtual and Onsite) Training, Public Classes, and our Training for Jira marketplace app. Whether it’s in a classroom, over a videoconference, or inside Atlassian software, each training method offers a unique way to...

    • Best Practices in Jira Work Management

      In just 30 minutes, you’ll learn how to get the most out of Jira Work Management. You’ll discover strategies used by Jira pro users, tips to create and manage issues, and how to optimize Jira for you — including custom...

      • Path
      • Duration 30m
      • Beginner
    • The Beginner's Guide to Agile in Jira

      Learn what agile, kanban, and scrum is, why they are awesome, and how agile works in Jira Software. “The Beginner's Guide to Agile in Jira” delivers expert tips for building an "agile mindset" so you can manage your tasks efficiently...

      • Duration 1.5h
      • Beginner
    • Training Credits: General information

      The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.

      • How to Run Effective Meetings

        Boost your meeting facilitation skills. Designed by Atlassian’s work futurists, this free course by Atlassian University gives you the latest insights, tips, and best practices to help you run better meetings.

        • Duration 30m
        • Beginner
      • Bitbucket Pipelines Configuration

        This course will show you how to implement a CI/CD solution with Bitbucket Pipelines. You’ll learn how to integrate testing and third party tools into your pipeline, and how to deploy your pipeline to AWS. You'll learn to automate the...

        • Duration 5h
        • Intermediate
      • Training FAQ

        Find answers to some of Atlassian University’s most frequently asked training questions. Learn how to log in for a course, how to purchase courses or training credits, and how to contact us.

        • About Atlassian University

          Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.

          • Configuring a Workspace in Trello

            This free, self-guided course from Atlassian University will help you create and manage a shared space for your boards in Trello.

            • Duration 30m
            • Intermediate
          • Trello Enterprise Administration

            Set up your Trello Enterprise for optimal security and functionality. This self-guided course from Atlassian University will help you launch and administer your Trello Enterprise.

            • Duration 30m
            • Intermediate
          • Atlassian University Live

            Atlassian University offers this free webinar series to strengthen your Atlassian product skills and learn directly from Atlassian experts. Each month, we cover a different subject related to a course or learning opportunity from our catalog.

            • Event
            • Duration 1h
          • Extended Project Administration in Jira Data Center

            In this free Atlassian Skillbuilder course, you’ll learn how to delegate key Jira admin tasks at the project level, how to customize a project’s workflows, fields, and screens, and how to apply best practices and troubleshoot configurations.

            • Duration 1.8h
            • Advanced
          • Technical and virtual lab FAQ

            Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements.

            • Knowledge Bases in Jira Service Management

              Spend too much time answering repetitive questions? Take this free Atlassian University Skillbuilder course to set up a ticket-deflecting knowledge base connected to Jira Service Management (Cloud). And empower your customers and team to self-serve.

              • Duration 2h
              • Intermediate
            • Jira Administration Part 2 Live Team Training

              This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study,...

              • Duration 8h
              • Advanced
            • Certification FAQ

              Find answers to some of Atlassian University’s most frequently asked Certification questions. Learn how to pay for and schedule your exam, maintain your certification, and what types of credentials Atlassian offers.

              • Realizing the Power of Jira Reporting and Dashboards

                Learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects in this on-demand course from Atlassian University. Jira project managers, scrum masters, product owners, and Jira software users will...

                • Duration 1.5h
                • Intermediate
              • Getting More from Jira Workflows

                Learn advanced workflow features to optimize and get the most out of Jira in this on-demand course. You'll learn complex schemes, advanced workflow configurations, and board and sprint permissions.

                • Duration 2.7h
                • Intermediate
              • Writing Complex JQL Queries in Jira Software

                This self-paced course takes advanced search to the next level - helping you write complex functions, keywords, and operators. You’ll explore a wide range of customizable queries, plus how to search with text-based fields and dates.

                • Duration 30m
                • Intermediate
              • Notifications in Jira Service Management

                Keep your customers informed and communicate better with your team using notifications in Jira Service Management. Take this free Atlassian University Skillbuilder course to help your team and customers stay aware of important events, updates, and announcements.

                • Duration 45m
                • Advanced
              • Upgrade pathways for retiring credentials

                Changes in Atlassian’s products occasionally necessitate the retirement of Atlassian credentials. When this happens, we create pathways to upgrade these credentials with as much lead time as possible.

                • Atlassian Service Request Management Essentials

                  Get experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.

                  • Duration 2h
                  • Intermediate
                • Atlassian Incident Management Essentials

                  Learn how to effectively use Atlassian and third-party tools to manage your major incidents in this on-demand course. You’ll discover how to set up and use Jira Service Management — including Opsgenie and Assets — to resolve incidents by combining with...

                  • Duration 1.5h
                  • Intermediate