Configure Atlassian tools for effective service management for Atlassian Partners
Become effective at service project management.
All Activities
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Training Credits: General information
The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.
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Atlassian service request management essentials Live Team Training
An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of service request management.
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Get Started with Jira (free public class)
In this 60-minute free course, a live instructor will teach you basic Jira terms, concepts, and navigation. You’ll also learn how to effectively organize work and and collaborate in Jira. After this course, you’ll be able to: Explain what...
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Plans in Jira (public class)
< Back to class calendar With a live instructor, learn how to maintain a single source of truth for your team’s ongoing work.
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Atlassian Incident Management Essentials (public class)
< Back to class calendar An expert instructor will teach your team how to practice incident management from detection to resolution with Atlassian-recommended tools, including Jira Service Management.
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Managing Jira projects (public class)
< Back to class calendar Prepare to configure and manage company-managed projects projects in Jira and partner with Jira administrators with a live instructor.
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Jira essentials with agile mindset Live Team Training
An expert instructor will teach your team how to become more effective and efficient by fusing the principles of agile processes with Jira skills and practices.
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Jira automation (public class)
< Back to class calendar Create efficient automation rules, learn how to automate repetitive work tasks, and integrate Jira with other powerful tools with a live instructor.
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Get Started with Confluence (free public class)
In this free, 60-minute course, a live instructor will teach you how to use Confluence to create and find all your work in one central hub, no matter your team’s size or function. You’ll also learn how to support...
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Jira essentials with agile mindset (public class)
< Back to class calendar A live instructor will teach you how to fuse principles of agile processes with Jira skills and practices to help your team become more effective and efficient.
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Jira automation Live Team Training
An expert instructor will teach your team how to use Jira automation to automate repetitive work tasks.
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Jira administration part 2 Live Team Training
An expert instructor will teach your team the most advanced Jira administration tasks using a business case study.
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Realizing the power of Jira reporting and dashboards Live Team Training
An expert instructor will teach your team how to use Jira reports and dashboards to view and assess progress and identify bottlenecks ahead of time.
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Managing Confluence Spaces (public class)
< Back to class calendar An expert instructor will teach your team how to use Confluence by designing spaces — collections of related pages — that fit your team’s unique needs and goals.
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What's different in Confluence Cloud vs Data Center? (free public class)
Ease the transition from Data Center to Cloud An expert instructor will teach your team the benefits of working in Confluence Cloud. Your team will learn how Confluence Cloud can improve their productivity and collaboration, reduce context switching and...
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How to build an AI agent with Rovo
Unlock the power of AI with Rovo agents with this interactive, step-by-step workshop. In this hands-on session, you’ll learn how to build and customize a Rovo agent to streamline bug review processes in Jira. Guided by practical exercises, you’ll...
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Managing Jira service projects (public class)
< Back to class calendar Create a service project and customer portal for your customers in Jira Service Management with a live instructor.
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Get Started with Loom (free public class)
Join us for a free, 30-minute live session where you’ll discover how Loom can transform the way you communicate and collaborate at work. Whether you’re new to Loom or looking to take your Loom skills to the next level, this...
