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  • IT support agent

    Learn the tools and practices that will help you stand out as a IT support agent and gain skills that matter to employers.

    • Getting started with Jira Work Management

      Become familiar with key Jira Work Management terms and start using features to collaborate with your team, track your work items, and deliver on time.

      • Path
      • Duration 30m
      • Beginner
      • Credential

    • Explore IT service management

      An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

      • Path
      • Duration 20m
      • Beginner
      • Credential

    • Project manager

      Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.

      • Get started quickly with Rovo

        Use Rovo, an AI-powered product, for help sifting through enterprise data, getting concise answers and meaningful insights, and taking action within your existing workflows.

        • Path
        • Duration 30m
        • Beginner
        • Credential

      • Track your work effectively in Jira

        Provide more context on your issues, collaborate on issues, search for issues, and use Atlassian Intelligence to accelerate your work.

        • Path
        • Duration 20m
        • Beginner
        • Credential

      • Exploring advanced features

        Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

        • Path
        • Duration 45m
        • Advanced
        • Credential

      • IT operations leader

        Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.

        • Platform engineer

          Learn the tools and practices that will help you stand out as a platform engineer and gain skills that matter to employers.

          • Managing Confluence Spaces Live Team Training

            This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.

            • Duration 4h
            • Intermediate

          • Personalize your Trello boards

            Add details to Trello cards, select a template to match your workflow, and and learn how to save time with Trello.

            • Path
            • Duration 50m
            • Beginner

          • Marketing manager

            Learn the tools and practices that will help you stand out as a marketing manager and gain skills that matter to employers.

            • Engineering manager

              Learn the tools and practices that will help you stand out as an engineering manager and gain skills that matter to employers.

              • Prepare for the Confluence Essentials certification

                The Confluence Essentials certification covers how to create, organize, and collaborate on work effectively in Confluence. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're...

                • Jira Essentials with Agile Mindset Live Team Training

                  Give your team everything they need to begin with Jira and improve your team’s processes with agile principles and methodologies. This live instructor-led, hands-on training course provides a solid foundation for developing an agile mindset while learning the basics of...

                  • Duration 7h
                  • Beginner