Configure Atlassian tools for effective service management for Atlassian Partners
Become effective at service project management.
Jira Service Management
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Atlassian Cloud Organization Administration Live Team Training
This intermediate course from Atlassian University will have a live virtual instructor teach your team how to manage user access for your organization and its products – along with creating and managing groups. After taking this course, they’ll also be...
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Managing Jira Service Projects Live Team Training
This instructor-led course from Atlassian University gives your team an introduction and hands-on experience performing the most important configuration tasks to set up a service project and customer portal in Jira Service Management.
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Asset Management Essentials in Jira Service Management Live Team Training
Enhance your team’s Jira Service Management workflow with Assets management capabilities thanks to this live team training course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and...
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Advanced Asset Management in Jira Service Management Live Team Training
Help your team go beyond Assets basics to put a wealth of context into every Jira ticket – and resolve issues faster. This live team training advanced course for Jira Administrators will show your team how to unlock the full...
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Atlassian Service Request Management Essentials Live Team Training
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...
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Atlassian Incident Management Essentials Live Team Training
An expert instructor will walk your team through how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution. They’ll get hands-on experience setting up and using Jira Service Management — including Opsgenie and Assets —...
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Managing Jira service projects Data Center
Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.
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Managing Jira service projects (public class)
Create a service project and customer portal for your customers in Jira Service Management with a live instructor.
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Advanced asset management in Jira Service Management (public class)
A live instructor will teach you how to unlock the full power of Jira Service Management using Assets.
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Asset management essentials in Jira Service Management (public class)
Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities with a live instructor.
