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Jira Service Management

Content by Product
52 results returned
  • Atlassian Service Request Management Essentials Live Team Training

    Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...

    • Duration 4h
    • Intermediate
  • Atlassian Incident Management Essentials Live Team Training

    An expert instructor will walk your team through how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution. They’ll get hands-on experience setting up and using Jira Service Management — including Opsgenie and Assets —...

    • Duration 4h
    • Intermediate
  • Managing Jira service projects Data Center

    Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.

    • Path
    • Duration 2.2h
    • Intermediate
    • Credential