Skip to main content
54 results returned
  • Track customer requests with the portal and notifications

    Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...

    • Path
    • Duration 30m
    • Intermediate
    • Credential
  • Track and improve service metrics within and across teams

    Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.

    • Path
    • Duration 55m
    • Intermediate
    • Credential
  • Administer Atlassian organizations

    The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.

    • Path
    • Duration 4.6h
    • Advanced
  • Exploring and creating organizations

    Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.

    • Path
    • Duration 30m
    • Advanced
    • Credential
  • Exploring the different roles in an organization

    Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.

    • Path
    • Duration 50m
    • Advanced
    • Credential
  • Administering managed accounts

    Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.

    • Path
    • Duration 30m
    • Advanced
    • Credential
  • Using Atlassian Guard to enforce security

    Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.

    • Path
    • Duration 40m
    • Advanced
    • Credential
  • Exploring advanced features

    Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.

    • Path
    • Duration 45m
    • Advanced
    • Credential
  • Set and track effective company goals across Atlassian products

    Create goals to represent the expected outcomes of your organization’s quarterly or yearly planning and share them across Atlassian products. Then, learn how goals can help your entire organization align to a shared mission.

    • Path
    • Duration 45m
    • Beginner
    • Credential
  • Atlassian Cloud Organization Administration Live Team Training

    This intermediate course from Atlassian University will have a live virtual instructor teach your team how to manage user access for your organization and its products – along with creating and managing groups. After taking this course, they’ll also be...

    • Duration 4h
    • Advanced
  • Jira and Confluence Together Live Team Training

    This instructor-led training course helps teams learn the basics of integrating Jira and Confluence. Create Jira issues directly from Confluence. Link Jira issues to Confluence pages. Build reports across both platforms. Bring knowledge management and work management together to improve...

    • Duration 6h
    • Intermediate
  • Confluence Administration Cloud Live Team Training

    Whether your team is setting up a new instance or taking over an existing one, this instructor-led course will help them manage Confluence behind the scenes for your organization's go-to collaborative tool. Through real-world business cases, a live expert will...

    • Duration 4h
    • Intermediate
  • Confluence Administration Data Center Live Team Training

    Whether your team is setting up a new instance or taking over an existing one, this instructor-led course will help them manage Confluence for your organization. Through real-world business cases, a live expert will show them how other administrators have...

    • Duration 7h
    • Intermediate
  • Managing Confluence Spaces Live Team Training

    This live team training course shows your team how to structure content so it's easy to find and use, how to clean up and maintain content, and control user access. They’ll also learn how to export and archive.

    • Duration 4h
    • Intermediate
  • Confluence Essentials Data Center Live Team Training

    A live expert instructor will give your team a solid Confluence foundation — helping them advance collaboration, productivity, and knowledge management. Your team will learn how to use Confluence to create, format, and manage content, organize pages, and create reports.

    • Duration 7h
    • Beginner
  • Confluence administration cloud

    Set up Confluence for your organization and keep it running smoothly. You’ll learn how to manage users and groups, discover best practices, and see real-world examples of how other administrators use Confluence to improve teamwork.

    • Path
    • Duration 2h
    • Intermediate
    • Credential
  • Confluence Administration Data Center

    Set up Confluence Data Center for your organization and keep it running smoothly. You’ll learn how to invite new users, administer spaces, and manage and control access to content. You'll also learn how to configure templates and use blueprints.

    • Path
    • Duration 2h
    • Intermediate
    • Credential