Get experience performing important Jira administrator tasks. Configure Jira, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn tips and best practices to ensure your success as a Jira...
Gain clarity to administrate product access and licenses to your organization with this in-depth self-paced course.
Spend too much time answering repetitive questions? Take this free Atlassian University Skillbuilder course to set up a ticket-deflecting knowledge base connected to Jira Service Management (Cloud). And empower your customers and team to self-serve.
This course helps you understand the most important Confluence administrative tasks. Learn how to set up and configure your instance, manage users and groups, and control permission settings. Use best practices to structure and organize content across multiple teams. Through...
Learn how to keep your remote teammates connecting and collaborating across time zones. Designed by Atlassian’s work futurists, this free course helps you unlock the power of async collaboration. Get ready for the latest tips, tools, and best practices you...
Minimize security risk while saving time. This on-demand course will show you how to use Atlassian Access to easily administer enterprise-level security and authentication controls for all users across Atlassian products.
Keep your customers informed and communicate better with your team using notifications in Jira Service Management. Take this free Atlassian University Skillbuilder course to help your team and customers stay aware of important events, updates, and announcements.
This self-paced course takes advanced search to the next level - helping you write complex functions, keywords, and operators. You’ll explore a wide range of customizable queries, plus how to search with text-based fields and dates.
The free study companion to help you earn your ACP-120 certification. This self-paced certification prep course will give you the foundation of knowledge to pass the ACP-120 exam and earn your ACP-120 Jira Administration for Cloud certification.
Learn everything you need to begin with Jira, and improve your team’s processes with agile principles and methodologies. This hands-on training course provides a solid foundation for developing an agile mindset while learning the basics of Jira, our popular tool...
Learn what agile, kanban, and scrum is, why they are awesome, and how agile works in Jira Software. “The Beginner's Guide to Agile in Jira” delivers expert tips for building an "agile mindset" so you can manage your tasks efficiently...
This free, on-demand training course will help you and your team unleash the power of reporting in Jira. You’ll learn about Jira Software Cloud's different types of reports, discover which one is right for you, and explore how teams use them...
Manage your team's Jira projects with confidence thanks to this hands-on training course and Certification bundle. It will prepare you to manage and configure company-managed projects in Jira and partner effectively with Jira Administrators. It covers all the tasks and...
This training course explores the most advanced administration tasks. Conquer complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at...
This course helps you get a service desk up and running using Jira Service Management. You'll perform the most crucial configuration tasks including configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge...
Learn to reduce project complexity through well-crafted automation. This hands-on training course helps you create efficient automation rules to optimize your team’s processes. Automate repetitive work tasks and improve consistency with triggers, conditions, actions, branch rules, and smart values. Plus,...
Get started with Jira Align. You’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align.
Learn the concepts, stages, and best practices of an incident management workflow with a focus on the setting up, and using, Jira Service Management to manage an incident. Get hands-on with an incident management use case from incident detection to...
Learn to manage the complete product lifecycle with Atlassian’s approach to DevOps. This hands-on training course covers topics like git, Jira and code repositories, deployments, change and incident management, and Jira automation.
Get experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.
This course serves as an introduction to core Assets functionality. Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.
This free Skillbuilder course will demostrate how to finely control access at the issue level in Jira. Learn the most common use cases for issue security in Jira, and how to meet business requirements with step-by-step configuration examples. Identify potential...
In this free Skillbuilder course, learn a step-by-step approach to meeting business requirements, and designing, configuring and testing your permissions in Confluence. You'll also learn a general framework for troubleshooting in Confluence and how to apply it effectively to solve...
A free Skillbuilder course to learn about JQL operators, functions, and keywords. You'll apply complex JQL queries specifically to Jira Service Management including SLA status and time. You will also explore typical use cases and troubleshooting scenarios.
