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Discover free and $39 self-paced courses — plus certification bundles for just $100. Learn individually with 90 days access. Your pace. Your schedule. You can also use the search bar to find a course or product you want to learn about.

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  • Knowledge Bases in Jira Service Management

    Spend too much time answering repetitive questions? Take this free Atlassian University Skillbuilder course to set up a ticket-deflecting knowledge base connected to Jira Service Management (Cloud). And empower your customers and team to self-serve.

    • Duration 2h
    • Intermediate
  • Async Collaboration for Distributed Teams

    Learn how to keep your remote teammates connecting and collaborating across time zones. Designed by Atlassian’s work futurists, this free course helps you unlock the power of async collaboration. Get ready for the latest tips, tools, and best practices you...

    • Duration 45m
    • Beginner
  • Atlassian Access Administration

    Minimize security risk while saving time. This on-demand course will show you how to use Atlassian Access to easily administer enterprise-level security and authentication controls for all users across Atlassian products.

    • Duration 1.5h
    • Advanced
  • Notifications in Jira Service Management

    Keep your customers informed and communicate better with your team using notifications in Jira Service Management. Take this free Atlassian University Skillbuilder course to help your team and customers stay aware of important events, updates, and announcements.

    • Duration 45m
    • Advanced
  • Writing Complex JQL Queries in Jira Software

    This self-paced course takes advanced search to the next level - helping you write complex functions, keywords, and operators. You’ll explore a wide range of customizable queries, plus how to search with text-based fields and dates.

    • Duration 30m
    • Intermediate
  • ACP-120 Jira Administration for Cloud Exam Success

    The free study companion to help you earn your ACP-120 certification. This self-paced certification prep course will give you the foundation of knowledge to pass the ACP-120 exam and earn your ACP-120 Jira Administration for Cloud certification.

    • Advanced
  • Realizing the Power of Jira Reporting and Dashboards

    Learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects in this on-demand course from Atlassian University. Jira project managers, scrum masters, product owners, and Jira software users will...

    • Duration 1.5h
    • Intermediate
  • Planning with Advanced Roadmaps

    This on-demand course from Atlassian University shows you how to use Advanced Roadmaps for Jira. Learn to create reliable plans for your teams' work, how to experiment with “what-if” scenarios, and gain confidence with your skills to forecast across multiple projects.

    • Duration 1.5h
    • Intermediate
  • Jira Administration Part 2

    This training course explores the most advanced administration tasks. Learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at...

    • Duration 5h
    • Advanced
  • Jira Align Program Essentials

    Get started with Jira Align. You’ll learn to use Jira Align at the program level and how to plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile at scale framework using Jira Align.

    • Duration 3h
    • Beginner
  • Atlassian DevOps Essentials

    Learn to manage the complete product lifecycle with Atlassian’s approach to DevOps. You’ll cover git, Jira and code repositories, deployments, change and incident management, and Jira automation.

    • Duration 1.7h
    • Intermediate
  • Confluence Essentials Data Center & Server

    Get started with the basics of Confluence to advance collaboration, productivity, and knowledge management. Learn how to use Confluence to create, format, and manage content, organize pages, and create reports. You’ll see how to share content, use macros, and collaborate...

    • Duration 3.6h
    • Beginner
  • Managing Jira Service Projects

    This on-demand course helps you get a service desk up and running using Jira Service Management. You'll perform the most crucial configuration tasks including configuring and branding your customer portal, creating queues and SLAs for your service team, linking a...

    • Duration 2.2h
    • Intermediate
  • Getting More from Jira Workflows

    Learn advanced workflow features to optimize and get the most out of Jira in this on-demand course. You'll learn complex schemes, advanced workflow configurations, and board and sprint permissions.

    • Duration 2.7h
    • Intermediate
  • Atlassian Service Request Management Essentials

    Get experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.

    • Duration 2h
    • Intermediate
  • Asset Management Essentials in Jira Service Management

    Enhance your Jira Service Management workflow with Assets management capabilities with this on-demand course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.

    • Duration 4h
    • Intermediate
  • Jira Automation

    Learn to reduce project complexity through well-crafted automation. This on-demand course helps you create efficient automation rules to optimize your team’s processes. You’ll learn how to automate repetitive work tasks and improve consistency with triggers, conditions, actions, branch rules, and...

    • Duration 1.6h
    • Intermediate
  • Managing Agile Boards and Reports

    Fine-tune your team’s work in Jira with either kanban and scrum boards. Learn how to pick the right board type for your team, and then customize it to fit your specific requirements. This course is designed for Jira project administrators,...

    • Duration 1.8h
    • Advanced
  • Jira Automation for Admins

    Save time with Jira automation. Dive deep into configuring complex automation rules, understand the caveats of rule scope and permissions, and become familiar with global administration to view rule usage and performance.

    • Duration 1h
    • Advanced
  • Managing Permissions in Jira Data Center

    Learn a systematic approach to permissions in Jira Data Center with real-world business requirements and appropriate Jira permission design. This course will teach you to configure global and project permissions and troubleshoot permission-related problems, and is helpful in preparation for...

    • Duration 45m
    • Advanced
  • JQL for Admins

    In JQL for Admins, you'll review the basics of JQL (Jira Query Language), learn JQL syntax including operators, functions, and keywords to execute these advanced searches. You’ll level up when you learn the usage of relative and calendar functions, and...

    • Duration 30m
    • Intermediate
  • Basic Reporting in Jira

    This free, on-demand training course will help you and your team unleash the power of reporting in Jira. You’ll learn about Jira Software Cloud's different types of reports, discover which one is right for you, and explore how teams use them...

    • Duration 45m
    • Intermediate
  • Jira Governance & Housekeeping

    Learn the best ways to set up and to keep Jira instances healthy for the long haul. Get to know best practices, pitfalls, limitations, and tradeoffs as you: explore Jira administration at a high level understand the balance between customization...

    • Duration 1.4h
    • Advanced
  • Working with Jira System Fields

    This free Skillbuilder course will teach you all the ways Jira system fields can be used to respond to your team’s needs, while keeping your instance organized. You’ll quickly gain a practical understanding of the status, priority, and resolution fields....

    • Duration 1h
    • Advanced