Configure service projects for incident management
Prepare for incidents with an effective incident management strategy.
On-Demand
Discover free on-demand courses. Your pace. Your schedule. You can also use the search bar to find a course or product you want to learn about.
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Managing the products needed in your organization
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Maintaining users and their access in an organization
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
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Administering managed accounts
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
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Using Atlassian Guard to enforce security
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
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Exploring advanced features
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
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Explore your organization’s goals across Atlassian products
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
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Set and track effective company goals across Atlassian products
Create goals to represent the expected outcomes of your organization’s quarterly or yearly planning and share them across Atlassian products. Then, learn how goals can help your entire organization align to a shared mission.
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Improve user experience across Jira with global settings
The following short, self-paced courses will guide you as you become a Jira administrator.
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Explore Jira administration
Manage products and users in a centralized place and make sure Jira meets the needs of your users and the business.
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Control functionality across Jira with global permissions
Control user access to content and user actions at the organization, product, project, and issue levels with permissions. You’ll also learn the difference between global permissions and project permissions and how to configure global permissions.
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Configure apps and integrations as a Jira admin
Choose from more than three thousand tools as well as powerful Atlassian built-in integrations to improve productivity and efficiency within Jira. You’ll discover how to integrate Jira with a repository and how to link your repository to a project.
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Streamline projects across Jira with shared configurations
Build and configure Jira issues, learn to create schemes and workflows, start using automation, and keep everything secure.
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Configure issues and fields across Jira projects using schemes
Build and configure Jira issues that suit your organization’s needs and easily create future issues with schemes — reusable collections of configurations.
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Create workflows across Jira projects using schemes
Align the path your team’s issues take with your team’s goals and work processes within your organization. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices.
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Enhance Jira project security using schemes
Grant project permissions for company-managed projects using permission schemes and avoid configuring permissions individually for every project. Then, use issue security schemes to define who can view an issue.
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Reduce administrative work with Jira automation
Build rules that automate manual tasks in Jira Automation without coding. You’ll also learn how to configure and manage automation globally for a Jira site.
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Collaborate in Trello
Invite others to view or edit your boards, share a your workspace with others, and watch important boards, lists, and cards.
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Personalize your Trello boards
Add details to Trello cards, select a template to match your workflow, and and learn how to save time with Trello.
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Getting started with Atlassian Cloud
Learn to solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering.
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Exploring Atlassian Cloud products for agile and DevOps
Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.
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Get the most out of Trello
Understand concepts like cards, lists, and boards, then learn best practices to collaborate with your team.
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Exploring Atlassian Cloud products for service management
Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...
