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Certification Prep

Certifications

Get prepared for your certification exam with sample questions, study guides, exam topics, and more in our Certification Prep courses.

10 results returned
  • ITSM with Jira Service Management Foundations Certification Prep

    All the training you’ll need to earn your ITSM with Jira Service Management Foundations certification. Complete this sequence of free courses to prepare to earn your ITSM with Jira Service Management Foundations certification credential – or mix and match the...

    • Path
    • Duration 1.8h
    • Intermediate
  • Getting Started with IT Service Management

    An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

    • Path
    • Duration 30m
    • Intermediate
  • ITSM Basics in Jira Service Management

    Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.

    • Path
    • Duration 35m
    • Intermediate
  • Configuring Jira Service Management for ITSM Projects

    Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.

    • Path
    • Duration 40m
    • Intermediate
  • Jira Software Essentials Certification Prep

    All the training you’ll need to earn your Jira Software Essentials certification. Complete this sequence of courses to prepare to earn your Jira Software Essentials credential – or mix and match the courses you need to brush up on skills.

    • Path
    • Duration 3h
    • Beginner
  • Jira Software Board Configuration Certification Prep

    All the training you’ll need to earn your Jira Software Board Configuration certification. Complete this sequence of free courses to prepare to earn your Jira Software Board Configuration credential – or mix and match the courses you need to brush...

    • Path
    • Duration 2.7h
    • Intermediate
  • Atlassian Cloud Organization Admin Certification

    Get certified as an Atlassian Cloud Organization Admin. This certification from Atlassian University covers the skills needed to configure and manage Atlassian Cloud sites and products to support their organizations. You’ll receive both a voucher to take your exam and...

    • Duration 8h
    • Advanced
  • Managing Jira Projects for Cloud Certification

    Get certified in Managing Jira Projects for Cloud. This certification showcases Project Admins who are experts at configuring and optimizing Jira Software’s Scrum and Kanban projects for their teams.

    • ACP-120 Jira Administration for Cloud Exam Success

      The free study companion to help you earn your ACP-120 certification. This self-paced certification prep course will give you the foundation of knowledge to pass the ACP-120 exam and earn your ACP-120 Jira Administration for Cloud certification.

      • Advanced
    • Certification Success Panel

      In this webinar, you'll learn from professionals who have studied for—and passed—an Atlassian Certification. Hear from Joanna Thurmann, Jimmy Seddon, and Hana Kučerová about how they did it and what it’s done for their career. This webinar is intended for all Jira Cloud, Data Center,...

      • Duration 39m
      • Beginner