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New—and recently updated—courses in the Atlassian University catalog

New & Refreshed

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Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.

87 results returned
  • Explore IT service management

    An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.

    • Path
    • Duration 20m
    • Beginner
    • Credential
  • Explore ITSM in Jira Service Management

    Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.

    • Path
    • Duration 40m
    • Beginner
    • Credential
  • Use Jira Service Management to support ITSM practices

    Take some time to understand the features and configuration options within Jira Service Management that will support your ITSM team and your customers. Admins can edit, modify, and customize the default options to fit the needs of their team.

    • Path
    • Duration 35m
    • Intermediate
    • Credential
  • Exploring Atlassian Cloud products for work management

    Learn to build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies.

    • Path
    • Duration 10m
    • Beginner
    • Credential
  • Exploring Atlassian Cloud products for service management

    Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...

    • Path
    • Duration 15m
    • Beginner
    • Credential
  • Exploring Atlassian Cloud products for agile and DevOps

    Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.

    • Path
    • Duration 30m
    • Beginner
    • Credential
  • Getting started with Atlassian Cloud

    Learn to solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering.

    • Path
    • Duration 15m
    • Beginner
    • Credential
  • Get started with Atlassian Intelligence

    Unlock your team’s full potential by automating repetitive tasks and generating new ideas with Atlassian Intelligence (AI), Atlassian's collection of AI-driven collaboration tools.

    • Path
    • Duration 20m
    • Beginner
    • Credential
  • Best practices for using Atlassian Intelligence

    Incorporate artificial intelligence (AI) into your complex workflows, improve AI answers, and get high-quality results from Atlassian Intelligence within Atlassian products.

    • Path
    • Duration 30m
    • Beginner
    • Credential
  • Make life easier with automation

    Automate manual tasks without writing code to save time, clean up Jira projects, enforce process consistency, and more.

    • Path
    • Duration 35m
    • Beginner
    • Credential
  • Use Confluence analytics to monitor spaces

    Monitor and manage your spaces with Confluence mission control and get important site, space, and page insights with Confluence Analytics.

    • Path
    • Duration 20m
    • Beginner
    • Credential
  • Get the most out of Rovo

    The following short, self-paced courses will teach you how to use Rovo, Atlassian’s AI-powered product.

    • Path
    • Duration 1.5h
    • Beginner
    • Credential