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Create videos of your screen, voice, and face with Loom and share them instantly with a link.
New & Refreshed
Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
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Enhance, edit, and view videos in Loom
Improve the appearance of your recordings, hide sensitive information, and create engaging videos.
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Manage your Loom videos and account
Configure Loom permissions, distribute videos, and customize settings and notifications.
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Redesign your workweek
Configure your calendar to prioritize high-impact work and goals. You’ll learn how to weed out or consolidate non-essential meetings, set daily priorities, schedule focus and collaboration time, and set aside time to respond to messages. Then, learn how to set...
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Configure Atlassian tools for effective service management
Become effective at service project management.
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Manage request types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects.
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Track and improve service metrics within and across teams
Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.
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Help customers self-serve with a Confluence knowledge base
Share helpful articles and let customers self-serve with a Confluence knowledge base.
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Streamline service projects with Jira automation and integrations
Build rules to automate simple tasks in Jira — no coding required.
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Track customer requests with the portal and notifications
Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...
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Configure Jira Service Management for your team's goals
The following short, self-paced courses will help your organization effectively deliver ITSM (IT service management), create an effective incident management strategy, standardize service requests and responses, and manage your organization’s assets.
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Configure service projects for IT service management
Make delivering IT as a service (ITSM, or IT service management) run smoothly and prioritize the customer experience.
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Configure service projects for incident management
Prepare for incidents with an effective incident management strategy.
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Configure service projects for service request management
Standardize your organization’s response, coordination, and fulfillment of service requests from users with service request management.
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Keep track of your organization’s assets
Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages — with Assets, Jira Service Management’s native asset and configuration management tool.
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Set up Jira service projects to enable your team
Manage service projects in Jira Service Management.
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Explore service project administration
Learn how to create and manage service projects, roles, and permissions.
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Create service projects
Make sure Jira Service Management meets the needs of your users, map your organization's business requirements to Jira, choose the right project template, and configure requests and SLAs.
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Manage project roles and permissions in Jira Service Management
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
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Atlassian Certified Associate - Confluence Essentials
Earn an Associate-level credential that shows you are knowledgeable about Confluence and can use it to organize and enhance your team's work and collaborate effectively.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Exploring and creating organizations
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
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Exploring the different roles in an organization
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
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Managing the products needed in your organization
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
