Create service projects
Make sure Jira Service Management meets the needs of your users, map your organization's business requirements to Jira, choose the right project template, and configure requests and SLAs.
New & Refreshed
Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
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Manage project roles and permissions in Jira Service Management
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
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Atlassian Certified Associate - Confluence Essentials
Earn an Associate-level credential that shows you are knowledgeable about Confluence and can use it to organize and enhance your team's work and collaborate effectively.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Exploring and creating organizations
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
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Exploring the different roles in an organization
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
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Managing the products needed in your organization
Choose the Atlassian Cloud plan that suits your business needs, make the most of your site, manage subscriptions, and manage product URLs.
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Maintaining users and their access in an organization
Grant users access to products and sites, manage user access in an organization, and ensure Atlassian user accounts stay up-to-date.
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Administering managed accounts
Effectively manage and maintain your company’s accounts and gain an extra level of security and access control. Org admins can claim unmanaged accounts and deactivate managed accounts to prevent access to organizations and their products.
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Using Atlassian Guard to enforce security
Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.
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Exploring advanced features
Use Atlassian cloud admin application programing interfaces (APIs) to administer organizations using API calls, avoid exposing your network to the internet with an application tunnel, and accelerate your work using Atlassian Intelligence.
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Visualize work across teams with plans in Jira
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira.
