All Activities
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Get started with Jira Service Management
Designed for new agents, this self-paced course is all about the basics. You’ll learn key concepts like issues, queues, and service projects. Plus, you'll understand how to track your tickets and communicate with customers.
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Jira Service Management Fundamentals
Three short, self-paced courses to help Jira Service Management users learn the basics of Jira Service Management, including key terms and interface features. You’ll also learn how to solve customer problems efficiently and create the Jira Service Management habits that...
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Asset Management Essentials in Jira Service Management
Enhance your Jira Service Management workflow with Assets management capabilities with this on-demand course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and reporting.
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Asset Management Essentials in Jira Service Management Live Team Training
Enhance your team’s Jira Service Management workflow with Assets management capabilities thanks to this live team training course from Atlassian University. You’ll gain an introduction to core Assets functionality including navigation, working with the object schema, searching, importing data, and...
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DevOps and Continuous Integration with Bitbucket Pipelines
In this webinar, we'll explore how Continuous Integration fits in DevOps. You may have heard about DevOps and CI/CD, but not feel confident in what the practice entails. If you already use Bitbucket as your Git tool, Bitbucket Pipelines can...
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When the Deployment Hits the Fan: Using Jira Service Management to Resolve Major Incidents
Deployments can introduce changes to services that cause major incidents. In this webinar, we'll explore how to use Jira Service Management Cloud to resolve them faster and with less downtime. Atlassian University offers this free webinar series to strengthen your...
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About Atlassian Uni
Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.
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Creating Plans and Dependencies in Advanced Roadmaps
In this webinar, we cover a portion of our hands-on Planning with Advanced Roadmaps course. Learn how to create plans in Advanced Roadmaps and see how you can preview changes without affecting our underlying Jira data. You’ll also see how you can set dependencies and report on...
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ITSM
Learn IT service management (ITSM) concepts and principles and configure Jira Service Management, and other tools, to implement the ITSM process.
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Unsubscribe from Atlassian University offers
Want to opt out of Atlassian University updates and offers delivered via our learning platform? Use this page to unsubscribe.
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ACP-420 Managing Jira Service Projects for Cloud Certification
Get certified as a Jira Service Project Manager for Cloud. ACP Certification in Managing Jira Service Projects covers the skills needed to configure and and administer Jira service projects for your teams and customers.
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Confluence Fundamentals
Built for new Confluence users, this collection of self-paced courses will help you get up and running in Confluence in just 90 minutes. Complete all three courses and pass a 30-question assessment to earn your Confluence Fundamentals badge.