All Activities
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Explore your organization’s goals across Atlassian products
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
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High Velocity: ITSM World Tour
Get a front row seat to the future of ITSM. Join a global audience for a 2-hour broadcast experience and learn how to empower your development, IT operations, and business teams to deliver high-velocity service management fast.
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Set up Jira service projects to enable your team
Manage service projects in Jira Service Management.
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Manage project roles and permissions in Jira Service Management
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
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Getting started with IT service management
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
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Plans in Jira Software
This live team training course from Atlassian University shows your team how to use Plans in Jira Software. Learn to create reliable plans for your teams' work, how to experiment with “what-if” scenarios, and gain confidence with your skills to forecast...
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Prepare for the Atlassian Cloud Foundations certification
The Atlassian Cloud Foundations certification covers the Atlassian Cloud suite of products, platforms, and ecosystem. First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready!
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Become an effective Jira Service Management project admin
These learning paths will guide you as you become a Jira Service Management project admin. Learn how to set up service projects, configure tools, and support your team's goals.
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IT operations leader
Learn the tools and practices that will help you stand out as an IT operations leader and gain skills that matter to employers.
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Jira Essentials with Agile Mindset Live Team Training
Give your team everything they need to begin with Jira and improve your team’s processes with agile principles and methodologies. This live instructor-led, hands-on training course provides a solid foundation for developing an agile mindset while learning the basics of...
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Atlassian cloud organization administration (live instructor training)
A live instructor will teach you how to start managing employee Atlassian accounts and your organization’s products.
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Jira Administration Part 1 Data Center
Configure Jira, manage users, apply global permissions, create new projects, update workflows, and control access to your products. Through real-world business scenarios, you’ll learn best practices to ensure your success as a Jira administrator.
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Confluence Essentials Data Center Live Team Training
A live expert instructor will give your team a solid Confluence foundation — helping them advance collaboration, productivity, and knowledge management. Your team will learn how to use Confluence to create, format, and manage content, organize pages, and create reports.
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Explore advanced Jira Service Management capabilities as an agent
Learn about the Jira Service Management features and configurations that can help you improve customer experience, manage incidents, and simplify your work as an agent.
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Configuring Jira Service Management for ITSM projects
Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.
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Project manager
Learn the tools and practices that will help you stand out as a project manager and gain skills that matter to employers.
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Create engaging content in Confluence
Enhance Confluence pages, save time with Atlassian Intelligence, and collaborate with your team.
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Manage your content in Confluence
Keep your Confluence space organized, find everything you need, and personalize settings and notifications.
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Marketing manager
Learn the tools and practices that will help you stand out as a marketing manager and gain skills that matter to employers.
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Jira Administration for Cloud exam success resources
Review exam details, try sample questions, and take on lab challenges to get ready for the certification.
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Configure workflows and notifications in Jira projects
Represent the path your team’s issues will take with workflows.
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