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  • Navigating Jira Work Management

    Become familiar with the best ways to get around in Jira Work Management and learn to create, update, and view issues.

    • Path
    • Duration 30m
    • Beginner
    • Credential

  • Visualizing work across teams with plans in Jira Software

    Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira Software, formerly known as Advanced Roadmaps. Use the auto-scheduler to make recommendations based on your team’s work, capacity, and timelines, and easily...

    • Path
    • Duration 1.2h
    • Intermediate
    • Credential

  • Intro to JQL in Jira Software

    Ready for the next step up from quick search and basic search? This free self-paced course from Atlassian University will get you started with the most flexible and powerful way to search in Jira Software.

    • Duration 30m
    • Intermediate

  • Getting started with Jira Service Management

    Learn to track and resolve customer requests, minimize downtime, and work efficiently with Jira Service Management. Teams of all kinds can use Jira Service Management to deliver outstanding service experiences.

    • Path
    • Duration 55m
    • Beginner

  • Get started with Jira Software

    Start with the basic Jira Software terms and interface, then discover how to effectively manage your work.

    • Path
    • Duration 2.8h
    • Beginner

  • Using Atlassian Guard to enforce security

    Apply user-defined security policies to managed accounts and configure user provisioning, authentication policies, and single sign-on with Atlassian Guard.

    • Path
    • Duration 40m
    • Advanced
    • Credential

  • Managing Jira service projects Data Center

    Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.

    • Path
    • Duration 2.2h
    • Intermediate
    • Credential

  • Exploring Atlassian Cloud products for service management

    Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...

    • Path
    • Duration 15m
    • Beginner
    • Credential

  • Introduction to ITSM

    Learn core practices, terminology, and challenges around ITSM, plus how to asses the IT maturity of your organization. This course is designed for anyone, from any team, interested learning more about ITSM and the Atlassian ITSM solution.

    • Duration 30m
    • Beginner

  • New to Atlassian Cloud ☁️

    Learn Atlassian's Cloud software: Jira Software, Confluence, Jira Service Management, and more. Whether you are new to Cloud or migrating from Server or Data Center, these lessons will help you get started and manage your Cloud instance.

    • Path

  • High Velocity: ITSM World Tour

    Get a front row seat to the future of ITSM. Join a global audience for a 2-hour broadcast experience and learn how to empower your development, IT operations, and business teams to deliver high-velocity service management fast. 

    • Duration 2h

  • Technical and virtual lab FAQ

    Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements.

    • Atlassian University Live

      Atlassian University offers this free webinar series to strengthen your Atlassian product skills and learn directly from Atlassian experts. Each month, we cover a different subject related to a course or learning opportunity from our catalog.

      • Event
      • Duration 1h

    • Jira Align program essentials

      Learn how to use Jira Align at the program level and plan for and manage your Program Increment (PI). You’ll also learn how to implement your agile-at-scale framework using Jira Align.

      • Path
      • Duration 3h
      • Beginner
      • Credential

    • Build confidence and skills with guided learning paths

      Find your ideal learning or certification path with Atlassian University. Whether you have a Jira, Confluence, or Jira Service Management product role or your team is practicing agile, agile at scale, DevOps, ITSM, or another modern digital workflow practice, we’ll...

      • Collection

    • Plans in Jira Software

      This live team training course from Atlassian University shows your team how to use Plans in Jira Software. Learn to create reliable plans for your teams' work, how to experiment with “what-if” scenarios, and gain confidence with your skills to forecast...

      • Duration 6h
      • Intermediate

    • Create workflows across Jira projects using schemes

      Align the path your team’s issues take with your team’s goals and work processes within your organization. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices.

      • Path
      • Duration 1.2h
      • Advanced
      • Credential

    • Managing Jira projects cloud

      Create, configure, and maintain company-managed and team-managed projects in Jira Software and partner effectively with Jira admins. Then, explore beyond the scope of project admins and discover the importance of maintaining system health.

      • Path
      • Duration 4h
      • Intermediate
      • Credential