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  • Retiring Credentials & Certifications

    Changes in Atlassian’s products occasionally necessitate the retirement of Atlassian credentials. When this happens, we create pathways to upgrade these credentials with as much lead time as possible.

    • Atlassian Incident Management Essentials Live Team Training

      An expert instructor will walk your team through how to effectively use Atlassian and third-party tools to manage major incidents from detection to resolution. They’ll get hands-on experience setting up and using Jira Service Management — including Opsgenie and Assets —...

      • Duration 4h
      • Intermediate
    • Managing Jira Service Projects Live Team Training

      This instructor-led course from Atlassian University gives your team an introduction and hands-on experience performing the most important configuration tasks to set up a service project and customer portal in Jira Service Management.

      • Duration 7h
      • Intermediate
    • Getting Started with Jira Service Management

      Learn to track and resolve customer requests, minimize downtime, and work efficiently with Jira Service Management. Teams of all kinds can use Jira Service Management to deliver outstanding service experiences.

      • Path
      • Duration 55m
      • Beginner
    • Managing Your Pages in Confluence

      Personalize your settings and notifications to make Confluence work for you. Then, keep your space organized and make sure your pages are easy to find.

      • Path
      • Duration 20m
      • Beginner
      • Credential
    • Getting Started with Atlassian Cloud

      Learn to solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering.

      • Path
      • Duration 15m
      • Beginner
      • Credential
    • Training FAQ

      Find answers to some of Atlassian University’s most frequently asked training questions. Learn how to log in for a course, how to purchase courses or training credits, and how to contact us.

      • Public classes

        Training is better together. With public classes you don’t have to get your team together to get the benefit of learning with a group. Just find one of our Authorized Training Partner-led public classes that fits your schedule, follow the...

        • Technical and virtual lab FAQ

          Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements.

          • Atlassian Service Request Management Essentials Live Team Training

            Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...

            • Duration 4h
            • Intermediate
          • Getting More from Jira Workflows Live Team Training

            Have a live instructor teach your team advanced workflow features to optimize and get the most out of Jira in this team training course from Atlassian University. Your team will learn complex schemes, advanced workflow configurations, and board and sprint...

            • Duration 7.3h
            • Intermediate
          • Troubleshooting virtual lab access

            Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.

            • How to Run Effective Meetings

              Boost your meeting facilitation skills. Designed by Atlassian’s work futurists, this free course by Atlassian University gives you the latest insights, tips, and best practices to help you run better meetings.

              • Duration 30m
              • Beginner
            • New to Atlassian Cloud ☁️

              Learn Atlassian's Cloud software: Jira Software, Confluence, Jira Service Management, and more. Whether you are new to Cloud or migrating from Server or Data Center, these lessons will help you get started and manage your Cloud instance.

              • Path
            • Certification & Credential Policies

              Participation in the Atlassian Certification Program is subject to the Candidate Agreement, the Code of Conduct, and policies & procedures described on this page.

              • Training Credits: General information

                The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.