Keep your customers informed and communicate better with your team using notifications in Jira Service Management. Take this free Atlassian University Skillbuilder course to help your team and customers stay aware of important events, updates, and announcements.
Your team will learn how to set up and configure Jira Service Management for the ITSM practice of service request management in this expert instructor-led course. Your team will gain the knowledge to create a self-service knowledge base, automate common...
Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements.
Learn Atlassian's Cloud software: Jira Software, Confluence, Jira Service Management, and more. Whether you are new to Cloud or migrating from Server or Data Center, these lessons will help you get started and manage your Cloud instance.
Sunday, October 9, 2pm PST to Monday, October 10, 2pm You won’t be able to enroll in, or access course materials from, select paid courses during this maintenance period. Click for details. Jira Essentials with Agile Mindset Jira Automation Confluence...
Get a front row seat to the future of ITSM. Join a global audience for a 2-hour broadcast experience and learn how to empower your development, IT operations, and business teams to deliver high-velocity service management fast.
Learn Jira Software with this beginner Jira training course collection. Start with Jira Software basics – key terms, concepts, and the interface. Next, find out how to manage your work using issues. Finally, learn expert tips and best practices that...
Find your ideal learning or certification path with Atlassian University. Whether you have a Jira, Confluence, or Jira Service Management product role or your team is practicing agile, agile at scale, DevOps, ITSM, or another modern digital workflow practice, we’ll...
All the training you’ll need to earn your Jira Software Essentials certification. Complete this sequence of courses to prepare to earn your Jira Software Essentials credential – or mix and match the courses you need to brush up on skills.
This free Skillbuilder course will teach you all the ways Jira system fields can be used to respond to your team’s needs, while keeping your instance organized. You’ll quickly gain a practical understanding of the status, priority, and resolution fields....
Sharpen your skills at configuring and troubleshooting permissions in Jira Cloud. This free Skillbuilder course covers application access, global and project permissions, groups and roles, and other related configuration elements. Learn to translate real-world business requirements into key Jira concepts...
This training course explores the most advanced administration tasks. Learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides you with applicable, real-world skills you can start using at...
In this self-paced training from Atlassian University, you’ll learn how to integrate Jira and Confluence. You’ll discover the power of combining your project management and content creation to help you be more organized, collaborative, and efficient. Through engaging videos and...
This course helps you understand the most important Confluence administrative tasks. Learn how to set up and configure your instance, manage users and groups, and control permission settings. Use best practices to structure and organize content across multiple teams. Through...
This free Skillbuilder course covers useful techniques to surface relevant documentation and standardize your Confluence content using templates and blueprints. You'll learn how to set up a knowledge-base in Confluence for self-service customer support in Jira Service Management. You can...
This free, on-demand training course will help you and your team unleash the power of reporting in Jira. You’ll learn about Jira Software Cloud's different types of reports, discover which one is right for you, and explore how teams use them...
This free learning path will help you quickly learn the basics of Jira Work Management so you can start collaborating with your business teams. No technical knowledge required!
All the training you’ll need to earn your Jira Software Board Configuration certification. Complete this sequence of free courses to prepare to earn your Jira Software Board Configuration credential – or mix and match the courses you need to brush...
Get experience with how to set up and configure Jira Service Management for the ITSM practice of service request management. Learn to improve your customer service, streamline your request process, and overall reduce service requests.
In JQL for Admins, you'll review the basics of JQL (Jira Query Language), learn JQL syntax including operators, functions, and keywords to execute these advanced searches. You’ll level up when you learn the usage of relative and calendar functions, and...
Grow your career with these professional and associate credentials that showcase your expertise and product knowledge. An Atlassian certification highlights your knowledge and skills in Atlassian roles, products, and solutions. Earn Atlassian’s global recognition and advance your career.
