An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Set up Confluence Data Center for your organization and keep it running smoothly. You’ll learn how to invite new users, administer spaces, and manage and control access to content. You'll also learn how to configure templates and use blueprints.
Get certified as a Jira Administrator for Cloud. ACP Certification in Jira Administration for Cloud covers the skills needed to configure and manage Jira Cloud to support any development or business team.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira.
Maintain the integrity and security of your content while also encouraging collaboration by customizing space permissions.
Explore the key elements of successful AI prompts, learn how to use Rovo Chat, and work faster with help from Rovo Agents.
Make delivering IT as a service (ITSM, or IT service management) run smoothly and prioritize the customer experience.
Create a service project and customer portal for your customers in Jira Service Management with a live instructor.
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
Learn Confluence Data Center basics and advance collaboration, productivity, and knowledge management. Organize pages so they’re easy to find later and use macros to make beautiful, functional content.
Monitor and manage your spaces with Confluence mission control and get important site, space, and page insights with Confluence Analytics.
Use permissions to add a layer of security and control to your service projects. Then, learn how to manage project roles, configure customer permissions, and control how users interact with your project.
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
Become effective at service project management.
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
The most convenient way to purchase and manage official Atlassian training for your team. Training Credits are an enterprise-friendly solution to pay for courses and exam fees from Atlassian University.
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready!
Explore complex schemes, advanced workflow configurations, and board and sprint permissions with a live instructor.
First, take the courses to understand the concepts and skills that will be covered in the exam. Then, study with the prep resources until you're feeling ready!
Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities with a live instructor.
Choose from more than three thousand tools as well as powerful Atlassian built-in integrations to improve productivity and efficiency within Jira. You’ll discover how to integrate Jira with a repository and how to link your repository to a project.
The Managing Jira Projects for Cloud certification covers the skills needed to create and configure a Jira project according to your team's requirements. First, take the courses to understand the concepts and skills that will be covered in the exam....
