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Atlassian Certified Associate - ITSM with Jira Service Management foundations certification
Outline
Prove you understand Information Technology Service Management (ITSM) concepts and terminology and how Jira Service Management, Confluence, Assets, Statuspage, and Automation solutions support ITSM practices.
This foundational exam covers the features in these products, but does not include information about configurations or details on integration steps.
Build your certification stack as you build skills
Atlassian Certified Associate is a new certification tier that helps you get credentialed as soon as you become skilled in Atlassian products and solutions. Designed for beginner to intermediate learners, this entry-point validation is affordable and quick to earn – while still allowing you to earn Atlassian's global recognition. Build your certification stack around the skills most relevant to your work.
Learn
To get started, jump into the curated Prepare for the ITSM with Jira Service Management Foundations certification page — a collection of free courses to prepare you for the exam.
![](https://cdn.exceedlms.com/uploads/organizations/favicons/3561/small/ea-favicon2.png?1623773415&Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9jZG4uZXhjZWVkbG1zLmNvbS91cGxvYWRzL29yZ2FuaXphdGlvbnMvZmF2aWNvbnMvMzU2MS9zbWFsbC9lYS1mYXZpY29uMi5wbmc~MTYyMzc3MzQxNSIsIkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTcyNTc4NDkwN319fV19&Signature=b6TeFcRO9wMmru914jsFmY58WY1RtRpC-b-Wx0Cy4RT4TGrJ5wBLM--OMebhwaHxNYN3DxlZ1UY2ytX9gknwGNqBpjXdfCdEuFyrZgUWqqQRRWwht6IFxxDmumslD1lJE3aeTJ3P3VJeR000cUNAeH0FCatbBWFhIGVBZJtuZHUm4lf0xXNRjByLB-bhBVgM-xGrTBruUgGcxxR1Q5ppnqBuszVjePIciL7b4cc6YALUIPSLXbAAACJ5FiNrlbyb44eymbzqx3yi-Yhh7SI76HK7~OVNtSGDtb7ZbtwRB9QdvQTa1iY-h2p3pKnFmusG9JFbLXjJSNzQFTx-n39mWw__&Key-Pair-Id=APKAJINUZDMKZJI5I6DA)
Prepare for the ITSM with Jira Service Management Foundations certification
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Earn
Ready to earn your certification? You can take the exam online or at a testing center.
Training credits can be used to purchase vouchers for this exam.
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Connect
Study and prepare with your peers!
Join the discussion with fellow learners in the Training and Certification group at Atlassian Community →
Join the discussion with fellow learners in the Training and Certification group at Atlassian Community →
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Related certifications:
Get certified in ITSM with Jira Service Management Foundations
Training credits can be used to purchase vouchers for this exam.