Enroll in these new—and recently refreshed—courses, certifications, and badges. Explore what we've added or updated within the last 90 days.
The following short, self-paced courses will guide you as you become a Jira admin. You’ll learn how to set up and configure an organization, manage Jira permissions, and configure Jira apps and integrations.
Manage products and users in a centralized place and make sure Jira meets the needs of your users and the business.
Control user access to content and user actions at the organization, product, project, and issue levels with permissions. You’ll also learn the difference between global permissions and project permissions and how to configure global permissions.
Choose from more than three thousand tools as well as powerful Atlassian built-in integrations to improve productivity and efficiency within Jira. You’ll discover how to integrate Jira with a repository and how to link your repository to a project.
Build and configure projects as a Jira admin and make it easy to create future projects with schemes. You’ll also learn how to create workflows to support goals, how automation can reduce admin work, and how to keep things secure.
Build and configure Jira issues that suit your organization’s needs and easily create future issues with schemes — reusable collections of configurations.
Align the path your team’s issues take with your team’s goals and work processes within your organization. Then, create basic and complex workflows, configure workflows for company-managed projects, and follow workflow best practices.
Grant project permissions for company-managed projects using permission schemes and avoid configuring permissions individually for every project. Then, use issue security schemes to define who can view an issue.
Build rules that automate manual tasks in Jira Automation without coding. You’ll also learn how to configure and manage automation globally for a Jira site.
Get ready for your certification by learning about the Atlassian Cloud suite of products, platforms, and ecosystem.
Learn to solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering.
Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.
Learn to build a better service management product suite with Atlassian Cloud for service management. Seamlessly fulfill a high volume of service requests, maintain high-quality service, and keep stakeholders informed using a small group of integrated products, with Jira Service...
Learn to build an organizational system across your entire company that streamlines tools, connects teams, and helps everyone efficiently deliver goals using work management strategies.
Learn to use Atlassian cross-product cloud solutions to enhance the core functionality of Atlassian Cloud products.
Earn an Associate-level credential that shows you are knowledgeable about the Atlassian Cloud products and ecosystem, including understanding what products and solutions are offered, the subscription model, user management, security, and support.
Earn an Associate-level credential that shows you understand ITSM concepts and terminology, and how Jira Service Management and Atlassian Cloud Apps support ITSM.
Learn how to maintain a single source of truth for your team’s ongoing work with plans in Jira Software, formerly known as Advanced Roadmaps. Use the auto-scheduler to make recommendations based on your team’s work, capacity, and timelines, and easily...
Learn how to configure Jira automation to manage mundane tasks and boost your team’s productivity.
Discover the IT service management terms, practices, and configurations that will help you earn your certification.
An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the framework you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
Take some time to understand the admin and configuration options within Jira Service Management before implementing the service desk. Admins can edit, modify, and customize the default options to fit the needs of their team.
Create, configure, and maintain team-managed and company-managed Jira projects to streamline development work.
