Control access to your service project
Use permissions to add a layer of security and control to your service projects. Then, learn how service project access changes by role. You’ll also learn how to manage project roles, configure customer permissions, and control how users interact with your project.
After this course, you’ll be able to:
- Group customers into organizations to manage them easily.
- Assign project roles to match how your team works.
- Add customers, agents, groups, and teams to your service project.
- Grant permissions to users in team-managed projects.
- Control access to a project.
Manage project roles and permissions in Jira Service Management is part of a larger Set up Jira service projects to enable your team learning path.