Insights and visibility

Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.

After this course, you’ll be able to:

  • Describe the different reports that Jira Service Management can generate.
  • Edit and copy a dashboard.
  • Determine an appropriate gadget and dashboard configuration.
  • Demonstrate how to build a wallboard.
  • Share a dashboard.
  • Configure viewing and editing permissions on a dashboard.
  • Configure a gadget.

Track and improve service metrics within and across teams is part of a larger Configure Atlassian tools for effective service management learning path.