Get up and running

Create a Jira Service Management ITSM project using the ITSM project template to get started quickly. You’ll learn how to customize your portal, how Opsgenie features power modern incident management, and how to set up for change management so you can work more closely with your DevOps teams.

After this course, you’ll be able to:

  • Create and name a Jira Service Management ITSM project.
  • Customize your portal’s name.
  • Set up email requests.
  • Create a service and organize by tier.
  • Set up for incident management in Jira Service Management Cloud ITSM project.
  • Set up for change management in a Jira Service Management Cloud ITSM project.