Become an effective Jira Service Management project admin

Create a service desk for your customers and learn how to manage a service project using Jira Service Management. You'll get experience performing the most crucial configuration tasks to set up your service project and customer portal.

Configure Jira automation to manage mundane tasks and boost your team’s productivity.

Create a self-service knowledge base, automate common tasks, and understand how best practices can improve your service request management process. Then, learn about Assets for asset management and Confluence for knowledge management. 

Discover how you can effectively manage your enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. You’ll also learn to configure Assets automation and integrate with external systems to import data into Assets.

Unlock the full power of Jira Service Management using Assets. You’ll learn how to track company assets more easily and enhance service requests, incident reports, and other Jira Service Management tickets.