Resolve issues faster

Unlock the full power of Jira Service Management using Assets. You’ll learn how to track company assets more easily and enhance service requests, incident reports, and other Jira Service Management tickets.

After this course, you’ll be able to:

  • Create and configure Asset object custom fields.
  • Create and configure referenced Asset custom fields.
  • Create AQL queries with inbound and outbound object references.
  • Map import data to referenced object types.
  • Describe the external (EXT) import type (Cloud only).
  • Search for objects connected to a ticket.
  • Trigger automation from Asset objects and Jira issues.
  • Trigger automation using post functions (DC only).
  • Perform advanced object and global Asset configurations.