Understand IT Service Management (ITSM)
The following short, self-paced courses will introduce you to the principles and practices that drive ITSM. You’ll also learn how to use and configure Jira Service Management and other tools to implement ITSM processes.
- Beginner Jira Service Management users who want to understand and apply ITSM concepts and principles
- Experienced Jira Service Management users looking to validate their knowledge