Best practices in Jira Service Management

Create good habits

Consistently using Jira Service Management to prioritize, organize, and communicate will help you reach your potential and improve the customer experience. Apply best practices when communicating with your team to improve internal processes.

After this course, you’ll be able to:

• Build your daily Jira Service Management habits and increase your productivity.
• Optimize and personalize your settings and routines.
• Engage with customers using comments.
• Create knowledge base articles within Jira Service Management.

Best practices with Jira Service Management is part of a larger Jira Service Management Fundamentals learning path.